Refund Policy

The Free plan costs nothing, so you can try every chart and analysis before paying. Pro is paid in advance, monthly or yearly, by auto-pay through Razorpay.

A workspace owner can cancel Pro at any time from Plan & billing in the app. Cancelling stops the next renewal; Pro stays active until the end of the period you have already paid for, and your account then returns to the Free plan. Your data stays in your account; the calendar and sessions, which are part of Pro, are kept but cannot be opened on Free until you subscribe again.

Cancelling auto-pay from your bank or UPI app has the same effect.

If you set up auto-pay during Launch Pro or another free period, nothing is charged until that period ends. Cancel before then and no payment is taken. Razorpay’s ₹5 check when you set up auto-pay is refunded automatically and is not a payment for Pro.

Pro payments are not refundable, including for partly used months or the unused part of a yearly plan.

If you are charged twice for the same period, or charged without Pro being activated because of a technical error, we will refund that charge in full to the original payment method once we have confirmed it. The refund then reaches you on your bank’s usual timeline.

To report a payment error, or if you cannot cancel in the app, email support@akash1e.in from your account’s email address and include the payment reference where you have one.